Call Comcast customer service phone number with a real person

A pissed off Comcast client has apparently discovered a method to avoid terrible service from a
cable company: Record each spoken communication you've got with it.

A Beaver State man, UN agency goes by "Tim Davis" on-line, on Sunday printed a recording of a
series of phone calls he had with Comcast customer service phone number real person when his
net went on the fritz. Those recordings saved him from $182 in phony charges, he claimed.

At first, Comcast told him that he would not be charged for fixing his service, on the other hand,
gave him a surprise bill for $182. the corporate insisted he pays that bill -- till he told client service
that he had recorded all their past conversations.

Comcast customer service phone number real person around the country systematically has
hair-raising customer-service experiences. Comcast is presently seeking regulative approval to
shop for Time Warner Cable for $45 billion, a deal that may create the most important cable
company within the world even larger. Critics of the deal argue that a telecommunication thus
giant would have even less reason to supply good client service.

When Tim, UN agency declined to share his real name to safeguard his privacy, affected to a
replacement lodging in Eugene, Oregon, a couple of months past, he put in his electronic
equipment and discovered his Wi-Fi himself, he aforementioned on his YouTube account.
Comcast customer service phone number real person Soon after, his net association began to
prevent operating for five to ten minutes at a time.

“I do a great deal of labor from home, and it had been a problem not having net,” Tim told the
Huffington Post over the phone. He aforementioned he's employed as a senior IT analyst for an
outsized company.

He is known as Comcast. Tim and also the representative worked out that the matter was caused
by the cable outside of the lodging which Tim hadn't done something wrong. The rep aforementioned
Tim would not be charged for the repair. Comcast customer service phone number real person He
recorded this decision and every one his later ones, that you'll hear below. The story was 1st picked
up by the Consumerist.

But when a Comcast technician mounted the matter, Tim was beaked $132 for failing to put in his
electronic equipment properly, that was ne'er the difficulty. To boot, he was charged another $50 for
having Comcast discovered his Wi-Fi network -- one thing Tim had already done himself.

So he is known as up Comcast once more. Tim aforementioned he was placed on hold for Associate
in the Nursing hour before he decorated up. Comcast customer service phone number real person
once he is known as back, a rep named flower aforementioned she had sensible news: Comcast had
deducted $100 from his bill for "service discounts."

But that left Tim still on the hook for the remaining $82. once he protested, the flower offered to
upgrade his net association rather than refunding him, contestation that there was merely no means
she may take away the costs or reimburse his account.

Tim aforementioned he had a recording of a Comcast customer service phone number real person
within which Comcast told him he would not be charged. Finally, when an additional telephone call,
Comcast backed down and gave him back his cash.

"Why were you powerless to try to that before?"

"Again, that's a legitimate charge," flower aforementioned. "But since I suggested my manager that
there's a recording, and you were misinformed, then he is the one UN agency will approve that $82."

"You're telling Pine Tree State that if I did not have a recording of that decision, you would not are
ready to get it on," he said.

"That is correct, yes."

Comcast told HuffPost that it's investigation the calls.

“This isn't the kind of expertise we would like our customers to own, and that we can reach intent on
mister. Davis to apologize to him," Comcast representative Jenni Moyer aforementioned. Comcast
customer service phone number real person "Our policy isn't to charge for service visits that area
unit associated with issues with our instrumentation or network. we tend to area unit wanting into this
to know what happened and why it happened.”

As an Associate in Nursing IT specialist, Tim aforementioned that he has trained technical school
support groups before. “The reason I recorded this decision is that I expected this,” he said.

What he didn’t expect was the tremendous reaction to his video on websites like Reddit,
Comcast customer service phone number real person wherever his video became the highest post
shortly when it had been printed.

“If you check up on the comments on Reddit, many individuals have had constant expertise,” he said.

Last month, Comcast created headlines when another client recorded and printed a telephone call with
client service. Comcast customer service phone number real person in this decision, a Comcast rep
refused to let one or two cancel their service after they needed to change the cable and net suppliers.

Internal documents later printed by The Verge show however Comcast's "retention specialists"
consistently try and counsel subscribers from canceling.

Earlier this year, a survey of seventy,000 U.S. shoppers found that cable corporations and net service
suppliers every well-grooved the 2 most despised industries within the entire U.S. economy.
Comcast customer service phone number real person Comcast, that is in each business, was
rated the second-lowest in client satisfaction within the 2 sectors.